WARRANTY COVERAGE:
Most hardware and software products are covered under manufacturer’s basic warranty. If your product is under warranty, the support services offered are complimentary. GLOBALTEQ recommend that you contact the original provider of the merchandise in such circumstances.

CUSTOMER TESTIMONIALS:
Testimonials found on this website and alternative connected sites are unverified results that are emailed by our customers or posted on social media networks. They do not reflect the standard purchaser’s experience or may not apply to every customer, and do not represent or guarantee that everyone will experience constant or similar results.

REMOTE ACCESS TO COMPUTER:
Remote Support from GLOBALTEQ is powered by TeamViewer. In computer networking, remote access technology allows logging into a system as an authorized user without being physically present at its keyboard. In case of any concerns or questions about the remote session, please feel free to contact us HERE.

CUSTOMER SATISFACTION:
The client satisfaction metric is predicated on a web survey that every one of our users are given the choice of completing at the end of every repair session. Not all users choose to complete this online survey.

NO AUTOMATIC RENEWALS:
Presently it is not within our policy to automatically renew user subscriptions.